Knowledge Base/Knowledge Base/Subscribers

How Do I Customize the Confirmation Message?

AWeber - Matt H
posted this on June 28, 2012 03:29 PM

While the body of the confirmation message, including the confirmation link itself, cannot be edited, you can customize the surrounding content of the confirmation message, the subject line, and the page subscribers are taken to after clicking the confirmation link.

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Step by Step Instructions

  1. First, you should go to the "Confirmed Opt-In" page. To get there, choose "List Settings" under the "List Options" tab.

    LIST_SETTINGS.jpg

    On this page, click on "Confirmed Opt-in."

    21641462_step02.jpg

  2. The first thing to edit on this page is the subject line of the message. Click the "Edit Subject" tab on the left to open it up.

    21641462_step03.jpg

    You can choose a pre-approved subject line from the drop down menu, or provide your own in the text area below. We do recommend that you use a custom subject line - mentioning the name of your company, for example, can be a powerful tool in increasing confirmation rates.

    Keep in mind that while editing the subject (or any other area on this page), you can add the subscribers name or any other personalization field by selecting it from the --- Insert Field --- drop-down box.

    21641462_step04.jpg

    Note: Custom subjects are reviewed by AWeber's Support Team. They need to convey two pieces of information:

    • What the message is about (your information)
    • That the subscriber needs to take action (confirm)
    If the subject does not communicate to the recipient why they are getting the message and what they need to do with it, your subject will be declined and you'll need to submit a different one.
     
  3. Moving down the page, you'll come to the intro of the confirmation message. Click "Edit Intro" to customize this.

    21641462_step05.jpg

    You can just replace the text in the intro with your own text - again, we recommend using your own intro rather than the default. This is a great place to provide a little information about the confirmation process and explain why the reader should confirm.

    Keep in mind that there is a limit to the size of the intro - it can have no more than 500 characters or 10 lines.

    21641462_step06.jpg

  4. Farther down, you can add a closing to the message - click "Edit Signature" to do so.

    21641462_step07.jpg

    Just as before, enter your text in the area provided. This can be a simple sign off, or can contain a phone number or other tidbit of contact information.

    21641462_step08.jpg

  5. Finally, below the message itself, you can change the web page that people are sent to when they click that confirmation link. By default, they will go to a very basic page that we host, so it's a good idea to have a page of your own to direct them to - there you can thank them, redirect them to your web site, or tell them about the next step they should take.

    Just enter the URL of the page that you would like the subscriber to be sent to after they confirm into the "Confirmation Success Page URL" field. Make sure to include the full URL, http:// and all.

    KB0068_step09.png

    Note: The "Pass subscriber info" checkbox can be checked if you need to pass their information back to your site. If you do not want to do this, or are not sure why you would want to, you can simply leave that unchecked for now.

That's it! Once you are done making changes, be sure to click "Save Settings."

 
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