How do I add a mailto or phone number link in my message?

Using the Drag and Drop Email Builder, you have the option to create a mailto or phone number link. This is a great way for you to create a pre-populated message for your subscribers if you want to collect information in an email reply, or to pre-populate a phone number if you would like your subscribers to call you.

You can also use this option to have your subscribers contact an email address that is different from the "From Address" on your list. In this article, we'll walk through how to create a mailto or phone number link in your message.

Note: The phone number link will only work while on a mobile device. 

Adding a mailto link to text:

1. In the editor, find the text you would like to hyperlink and highlight it. Click the "Link Icon."
   
   
2. Here you can add your email address directly, which will create a mailto link. 
   
   
   
   You can verify your address was successfully added by clicking the hyperlinked text to view the mailto link. 
   
   
   
   
3. Once you've entered this information, click "OK". Your text will now open up an email when clicked. 
   

Adding a mailto link to a button:

1. In the editor, find the button you would like to hyperlink and select it. 

2. Fill your custom email content into this code:

mailto:[email]?subject=[insert subject here]&body=[insert body here]

ie. mailto:testerjones@example.com?subject=I'd love to learn more!&body=Here is where you would add any boilerplate content!

3. Enter this code in the "URL" field.

Adding a mailto link to an image:

1. In the editor, find the image you would like to hyperlink and select it. 

2. Fill your custom email content into this code:

mailto:[email]?subject=[insert subject here]&body=[insert body here]

ie. mailto:testerjones@example.com?subject=I'd love to learn more!&body=Here is where you would add any boilerplate content!

3. Enter this code in the "Image Link" field.


 

 Congratulations! You've successfully created a mailto link in your message. Subscribers who click on this link will be able to send an email with a pre-populated reply directly.

Adding a phone number link to text:

1. In the editor, find the text you would like to hyperlink and highlight it. Click the "Link Icon."
   
   
   
   
2. Here you can add your phone number so that when someone clicks the link on their mobile device it will fill out the phone number for them to call. First, add the text "tel:", then enter your phone number. 
   
   

Adding a phone number link to a button:

1. In the editor, find the button you would like to hyperlink and select it. 
   
   
2. Enter tel:Phone Number in the "URL" field where Phone Number is the phone number you want someone to call.
   
   

Adding a phone number link to an image:

1. In the editor, find the image you would like to hyperlink and select it. 
   
   
2. Enter tel:Phone Number in the "Image Link" field where Phone Number is the phone number you want someone to call.
   
   

Congratulations! You've successfully added a phone number link to your message. The phone number will populate for your subscriber when using a mobile device.

For a complete walkthrough on creating and sending a message from start to finish, see our how-to video and watch the message editor in action: