How do I remove an Automation from my Campaign?

With Automations, you have the option to trigger certain actions based on how a subscriber interacts with your message. At times it will be necessary to stop an action from being triggered in your list. In this article we'll walk through how to remove an automation from your campaign.

Note: When you edit an automation within your campaign it will only affect new subscribers. Any subscriber who has progressed past that automation will be unaffected.

Step By Step Instructions

  1. In your campaign, click on the Send Message action you would like to edit.

    115013258547_step01.png

  2. Then, locate the automation you would like to remove from the right hand Settings menu.

    115013258547_step02.png

  3. Click the red "Remove" option for the Automation you want to remove.

    115013258547_step03.png

Congratulations! You've successfully removed your Automation from this Send Message action. You can confirm this by checking that the green badge in the top right of the action is no longer present.

115013258547_step04.png

Have more questions? Submit a request
Powered by Zendesk