How do I add a send window to my Workflow?

Workflow messages are often sent after delay or, Wait Action. Adding a send window gives you more control over when messages are sent. You can refine your sending schedule by setting both days of the week and times of day you'd like the message to be sent.

For example, you've historically tracked higher conversation rates during the work week, sending in the mornings. In this article we'll go over how to add that send window to the wait action in your workflow.

Step By Step Instructions

1. Inside the Workflow editor, click on a Plus button where you'd like to add a send window
2. Choose "Wait"
3. In the Wait Step, choose "Wait until the next", and configure it for your preferred date and time.
4. Click Done

Once you're happy with your new send window, be sure to Publish your workflow for the new changes to take effect.

Note: When a Wait Action with a send window is the last step of your Workflow and the requirements for the send window have been met, the next new action you add will take place immediately. For example in this case, if you were to add a new Send Message Action - and the Wait Time and send window requirements had already been met, the message would send immediately. 

Additional Note: The timezone for Workflow send windows is based on the local timezone of the device that last saved the Workflow. In every case, when you edit or preview the workflow, the time scheduled is shown in your timezone. If that time is not what you want, you will need to edit it.

Congratulations! You've successfully created a send window in your workflow. Your messages will now be sent on a more precise day and time.