How do I delete my unsubscribes?

You can delete unsubscribed (inactive) addresses from your list at the "Manage Subscribers" page of your account.

Note: Because unsubscribed addresses count toward your total number of subscribers (and thus the cost of your AWeber account), some customers choose to delete their unsubscribes periodically. However, if you delete unsubscribes from your list, any reports in your account regarding unsubscribes will be affected by this (those unsubscribes will no longer be reflected in your statistics) and you will not be able to use that unsubscribe data to analyze and improve your campaigns.

Step By Step Instructions

  1. Under the "Subscribers" tab, click "Manage Subscribers."

    Hover over Subscribers tab and click Manage Subscribers

  2. From underneath the "Filters" header to the left click on "Unsubscribed."

    Unsubscribed filter

  3. This will pull up a list of your unsubscribed addresses. You can simply check the "Erase" checkbox in the upper left to mark all of the addresses to be deleted. Then click the "Delete" button to delete them.

    Check marked Erase checkbox with Delete and Unsubscribe button

Too Many To Erase Manually?

If you have thousands of unsubscribes on your list, please contact our Customer Solutions Team and we'll help you to erase them.

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