How do I find a subscriber?

If there is a particular subscriber or group of subscribers you're looking to find within your lists, you can take a list-specific or account-wide approach to finding them.

Finding a Subscriber on All Lists

  1. Go to your main Dashboard, and scroll to the "Lists" table towards the bottom of the page. You can search for a subscriber across all of your lists using the search bar above the table.

    Lists table

  2. After searching, you can view all of the lists the subscriber is currently on.

    Search all lists

Finding a Subscriber on a Specific List

  1. Go to the Subscribers page and choose your search criteria (such as "Name" or "Email") from the first "Search Options" drop-down menu.

    Search Option menu

    Note: You can add additional search criteria. To do so, simply click the plus button next to the "Search" button. When doing so, subscribers that match ALL criteria that you've searched for will be found - if a subscriber matches one, but not another, they will not be displayed.

    Add a criteria

  2. Enter the search term (i.e. the subscriber's email address or name that you are looking for) in the text field to the right, then click "Search."

    Search a subscriber
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