When reviewing the status of your import, you may see a message like this:
This message indicates that your import has been submitted to our Customer Solutions team for further review. Imports are typically going to be reviewed within 1 business day of being submitted.
Why Is My List Being Reviewed?
A clean list that can be used with AWeber will have been mailed regularly, with requests for unsubscribes promptly honored, and undeliverable addresses automatically removed. Before any email was sent to a list's subscribers, explicit permission for those emails must have been given.
When your import is submitted, it goes through a process that helps us to automatically determine whether or not this was the case. We look at:
- How permission was obtained for email
- The age of a list and how recently it was emailed
- Other items that indicate proper (or poor) list management
If there is any data indicating a lack of management, the import is flagged for a more detailed manual review.
Why Does List Management Matter?
When Internet Service Providers (e.g. Gmail, Hotmail, Yahoo) process messages sent to their users to decide whether to deliver them, one of the things they look for is the reputation of the sender, based on several factors including:
In order to maintain the highest rate of delivery for you and all of our customers' messages, we can only accept lists that meet high standards for management.
Can't You Clean the List For Me?
The process we use to determine list management is only efficient in its specific purpose of pointing out potential problems with a list. If a further review indicates serious problems with a list, it would be rejected.
There are services such as BriteVerify and Kickbox that offer list cleaning services and they can be good for cleaning out older or invalid addresses, however this still would not guarantee approval of an import.
Properly managed lists with detailed sources that are pulled for review would be imported without any issue after review.
Is There A Limit To The Amount Of Subscribers I Can Import?
There is no limit to the number of subscribers that you can import. However, our Import Team may request that a Broadcast message is sent to a sample portion of your subscribers if large numbers of subscribers are being imported. Additionally, pricing will automatically adjust depending on the number of subscribers in your AWeber account.