What is the status of my import?

After you submit an import it may go through a manual review process on our end. The review is done in order to check the quality of the subscriber list that is submitted. Checking the status of your import is easy and is done right from within your account!

All you need to do is hover your mouse over the "Subscribers" tab and click on "Import History" from the drop-down menu. You will then be taken to a page where you can see all of your recently submitted imports.



The status column on this page will tell you what the status of your import is. If the import is still being reviewed by our import specialists then the "Status" column will say "Pending Review" next to the import that's been submitted.



If the import is rejected then the "Status" column will read as "Rejected" and you will need to click "View Details" upon hovering over the import to see an explanation as to why the import was rejected. Below, you can see an example of a message that would appear if an import is rejected for having older and undeliverable addresses.



If the import is approved, but some subscribers were not added you will see a "View Details" link upon hovering over the row with the import. Click on this link to see detailed information as to why those subscribers were not added.



If the import is approved the "Status" column will have "Complete" written in it.

Is There A Limit To The Amount Of Subscribers I Can Import?

There is no limit to the number of subscribers that you can import. However, our Import Team may request that a Broadcast message is sent to a sample portion of your subscribers if large numbers of subscribers are being imported. Additionally, pricing will automatically adjust depending on the number of subscribers in your AWeber account.