Affiliate FAQ

Our affiliate program is designed to let our customers and anyone who loves the AWeber product to promote and receive commissions based on those referrals. This article explains some frequently asked questions regarding the Affiliate agreement, Affiliate account, best practices and payments.

Acceptance into Affiliate Program

I just applied for the Affiliate program. Now what?

You should have received our welcome email detailing how to log in to your account, your affiliate ID and current affiliate link. Please note, however, that the approval process is not always immediate. It can take up to 3 business days to review your information and determine whether or not you are approved to participate. We will notify via email any applicants who do not pass our criteria screening.

Why am I not approved?

There could be a number of reasons we did not to approve your participation in our program. Please check our Affiliate Agreement to see if you are not aligned with our guidelines.  If you feel our decision was made in error, please email our Affiliate team to explain why you'd be a great fit for the AWeber Affiliate Program.

I was accepted. I'm good to go, right?

Yes. Congratulations on becoming an AWeber affiliate! We approved you because we believe your business offering/solution could be a good fit for our program. We believe you will continue to align with our compliance standards and program guidelines. If we determine that is not the case, we will notify you about removal from our program.

I can't find my affiliate ID.  How can I log into my affiliate account?

You can contact our customer support team and they will be able to locate your account.

Can I cancel my Affiliate account?

Absolutely. Please contact our Affiliate team and they will gladly remove you from the program.

Affiliate Compliance

How will I know if what I am doing is not compliant?

Our "dos and don'ts" are outlined within the Affiliate Agreement, but if you have any specific concerns, don't hesitate to contact us. Our team will be happy to work with you to make sure you are within our guidelines and are on your way to becoming a successful AWeber Affiliate.

Will I be notified if I'm not in compliance with the Affiliate Agreement?

Yes. Our Affiliate team will make reasonable attempts to contact the email address and/or phone numbers listed in your Affiliate account. We want to work with you to help you become a successful AWeber Affiliate.

Am I allowed to buy "Paid Search" ads?

Yes. Just make sure you don't include our trademarks or any variations or misspelling in your keyword bidding.

For example:

Creating an ad that says "AWeber's Autoresponders are AWesome!" is fine with us. Trying to promote that ad using branded keywords like AWeber Autoresponders, AWebber, A Weber, AWeber.com, etc. is NOT OK with us. If you need more clarifications, please reach out and send any keywords you are unsure of and our Affiliate team will respond letting you know what is and is not compliant.

I just purchased an email list. Can I send a newsletter to them promoting AWeber?

No. This goes against our Affiliate Agreement as well as our service agreement. If you are not sure how to promote the AWeber program, we've put together resources for you to help you become a successful Affiliate. Also, feel free to reach out to our Affiliate team for optimization tips and tricks.

I work with a ton of other Affiliate marketers/internet marketers/partners or I own an Affiliate network. Can we run traffic from multiple people under one Affiliate ID?

No. In order for us to effectively monitor for compliance, we require each company/Affiliate to have their own account. We do not allow for rebrokering.

Do I need to be an AWeber customer in order to become an AWeber Affiliate?

No, but we definitely recommend it. The reason some of our Affiliates are so successful is because they are AWeber customers themselves and are very familiar with our service. Being one of our affiliates means that you are recommending AWeber to your audience and understanding how it works will only help your customers become better email marketers! That helps grow their email lists, and in turn, your overall commissions.

Do I need to have an Affiliate account in order to use AWeber?

Absolutely not. The AWeber Affiliate Program is 100% optional. You do not need to have an Affiliate account in order to be an AWeber customer.

Can I use my referral ID for my own AWeber account?

No. AWeber prohibits affiliates from utilizing their affiliate link to refer their own customer account(s) to receive commission and doing so would be a violation of the affiliate agreement.

 

Affiliate Payments

How do I earn commissions?

After applying to the AWeber Affiliate Program, you will receive information on how to log into your account. There you will find your dedicated affiliate link. You can use that link to promote AWeber to your audience via email, banner ads on your site, or any other approved marketing method. Once someone signs up for AWeber through your Affiliate link, you will receive referral credit for that order and receive a 30% commission on their invoices for the entire time they are an AWeber customer.

When will you pay me?

We currently pay Affiliates on Net 30 terms. This means that at the end of the month, we add up all of the commissions you have earned and 30 days after the close of the month, we send out your payment.

Can you I receive payments via PayPal?

Yes.  You will have to enter your PayPal information into your affiliate account to have those sent directly. Any changes will take effect in the following calendar month. Please ensure that the address you provide is both valid and accessible as we cannot reverse and reissue payments sent to an active PayPal address for any reason.

Is there a fee for PayPal?

No. AWeber will pay all associated fees for PayPal payments and you will receive the same amount as if by check.

Can I be paid in a different currency?

No. All payments, regardless of method, are made is USD.

Can you send payments electronically (via wire transfers, direct deposit, etc.)?

No. We only pay out Affiliate commissions via check or PayPal. No exceptions are made here at this time.

What if I haven't received my physical check yet?

Has it been more than 30 days since you received your check? Please allow up to 10-15 business days past the 30 day mark due to processing and delivery. If you still have not received your check after that time, don't hesitate to reach out to our support team and we will be happy to look into it for you.

What if I haven't cashed my physical check yet?

Please do so soon! If checks aren't cashed in a timely manner and we need to recut them, there is a $25 recut fee for each recut check request.

I live in a foreign country and my bank will charge me a fee for checks, can't you just make an exception for me?

Unfortunately, no. If payment by check will be an issue, we would suggest using PayPal as the payment method.

I received an email saying I received a commission of $0.00. What gives?

Someone opening an account with our free trial wouldn't make any payments until that trial ends.  Once they do, you will receive the standard 30% commission on their invoice.

I have older check payments that I either cannot access or my bank will no longer accept. Can I have these reissued via PayPal instead?

Yes. Please first ensure that your Profile is updated with your valid PayPal address as outlined above.  Then please contact us and provide us with any check details you may have (check number, date, amount) and request that they be reissued via PayPal.  Please note that any recut fees will still apply.  You have 2 years from the original check cut date for that to be reissued.

 

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