How do I change my Follow Up Series message intervals?

You can set each message in your follow up sequence to be sent anywhere from 0 to 999 days after the previous message. This article will teach you how to do that.

If your account was created after 02/03/2020, the Follow Up Series feature will not be present within your account as this feature has been deprecated. Creating an automated series of messages can be done with Campaigns.

Step By Step Instructions

  1. Click the "Messages" tab and select "Follow Up Series."

    Follow Up Series tab

  2. Click "Settings" for the follow up message you wish to edit.

    Click Settings underneath the subject line

  3. From the "Follow Up Settings" page, change the interval in the box provided. Once complete, click the "Save Changes" button.

    change the day interval and save changes

Note: You cannot change the interval for follow up message #1 (the first follow up in the series). It is always sent immediately.

Congratulations! You have successfully changed the interval at which your follow up series messages are sent.

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