How do I send messages to subscribers who opened a specific message?

If you'd like to send a message to only the people who opened a previous message of yours, it can be done in just a few steps.

Step By Step Instructions

  1. Click the "Subscribers" tab and select "Subscribers." On this page, select "Message opened" from the "Search Option" drop-down menu.

    Select Message opened

  2. Now, click in the empty field to the right of "Message opened" and choose "Broadcasts" or "Campaigns" depending on the previous message sent.

    Select the type of message

  3. Click on the subject of the message you're interested in.

    Click the subject line

  4. Click the "Search" button. All your subscribers who have opened that message will be displayed below.

    Click search

  5. Just above the list of subscribers, name this segment of your list and click "Save."

    Name and save the segment

  6. Now, when creating your broadcast, you will have a drop-down menu in the section for "Send to Segment." Click on the name of the segment you have created.

    Scheduler Custom Segment Selection.png

  7. Now, when your broadcast is sent, it will go out to everyone who opened the message selected from your segment.
Have more questions? Submit a request