How are messages checked for broken links?

We all make mistakes. Fortunately, if you don't catch the typo in your URL addresses you enter for your links, an automatic link checker will. In this article, we will review how we check to make sure links added to your message point your subscribers to a destination. 

How are links automatically checked?

When you enter in a URL into your message, you will highlight the word or phrase you want to be hyperlinked. Once you have the word or phrase highlighted and the hyperlink button is clicked, a window will pop up for you to enter the URL.

Link URL Window

If you were to enter in an invalid URL, the message editor will check the link and show an error message in the edit link window. If you see this, you will need to make the necessary changes to the URL.

Invalid Link Error

When you successfully enter a valid URL into the edit link window, you will be prompted with a green checkbox in the link window.

Valid Link Check

What if I receive an error for a URL, but I know the link is valid?

If you know your website URL is valid and you're receiving an error indication, the issue could be with the validation of that webpage. We would recommend checking that full URL in your web browser to confirm it is valid, but once you know the URL works as intended, you can keep it for your hyperlink.

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