How do I use the Wait action with Workflows?

After you select the starter for how to begin your workflow, you want to start adding Actions onto the canvas. The Wait action is used to designate the specific amount of time you want to wait between different Actions. In this article, we will go over the Wait action and how it can be used for a workflow.

Step By Step Instructions

1. Click the plus button where you would like to add the wait and select the "Wait" action from the list of options.
   
   
   
   
2. By default, the Wait action will be listed as "1 day before performing the next action". To change this wait time, click the pencil icon to edit the Wait action on your canvas.
   
   
   
   
3. These Settings will give you the option to set the specific amount of time you want to wait between when the next action occurs. You will have the option to select minutes, hours, days, weeks, and months.
   
   
   
   To set a specific send window click Add New Send Window under Set Custom Time.
   
   
   
   You can select which days you want this workflow message sent.
   
   Note: If you want to wait a day and a half between sending your message, you would set it as 36 hours.
   
   
4. If you want subscribers to receive messages at specific times in their timezone, check the "Use the subscriber's timezone" option.
   
   
   
   
5. Once you set the specific wait time for this Action, it will be displayed on the canvas.
   
   
   
   
6. In order to ensure multiple messages are not sent at the same time, you want to add a specific wait time between each Action.