How do I delay my first Campaign message?

Using Campaigns you will be able to designate a specific wait time between messages. Unlike a Follow Up Series, Campaigns provides the option to delay the first message subscribers are sent after they're added to the campaign. This article will walk through how to delay the first campaign message using the Wait action.

Step By Step Instructions

  1. First, access your campaign or create a new one if you have not already done so. Then, select the Wait action from the left hand sidebar.

    Wait action under Actions toolbar on left-hand sidebar
    Note: You can double-click the action to add it to your campaign as well.
  2. Drag and drop this Action onto your canvas.

    Send Message action on campaign canvas
  3. Once you have selected this "Action," choose the desired wait time from the "Settings" in the right hand sidebar. For this example, we will select 1 day.

    Wait Action settings found on right-hand sidebar
  4. Next, drag and drop a "Send a Message" action beneath the "Wait" action on your canvas.

    Send Message action under Actions toolbar on left-hand sidebar

    Note: The wait time you have selected will be displayed on the canvas.
  5. Now, select the message you would like to send from the "Settings" for the "Send a Message" action.

    Choose Message button under Send Message settings on right-hand sidebar
  6. You will see that the first message is now delayed by 1 day after a subscriber is added to your campaign.

    Wait and Send Message action on campaign canvas

You're all set! Continue building your campaign by adding additional "Actions" onto the canvas.

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