How can I move subscribers from one Campaign to another?

This article explains how you can move subscribers from one campaign to another by using tags. Within your campaign, you can apply a tag and then use that tag to trigger a second campaign. This allows you to have subscribers added to specific campaigns for a more targeted and automated email series.

Step By Step Instructions

  1. To add a tag to your subscriber's information, drag the "Apply Tag" action from the left-hand sidebar onto your canvas.

    Apply Tag action

    Note: You can double-click the action to add it to your campaign as well.

  2. Once you add the action into your campaign, you will see the "Apply Tag" settings on the right-hand side of the editor. Enter the tag(s) that you would like applied to subscriber's information. In our example, we will apply "completed welcome campaign."

    Add your tag

  3. Once your campaign is complete and your tag(s) are set, click the "Save & Exit" button located in the bottom right.

    Click Save and Exit

  4. This takes you back to the "Campaigns" page where you can create your new campaign. To do so, click the "Create a Campaign" button.

    Click Create a Campaign

  5. Once you've named your new campaign, select the Trigger for "Tag Applied."

    Select Tag Applied

  6. From the right hand sidebar of the editor, enter your tag in the section asking "Start the campaign if any of these tags are applied to a subscriber." Based on our example, we will enter the tag we created called: "completed welcome campaign."

    Add the tag

  7. Create your campaign by dragging the actions onto your canvas and click the "Save & Exit" button once complete.

That's it! Now, once you activate your campaign subscribers with the applied tag will be added to your new campaign.

Have more questions? Submit a request