What does each status mean with Campaigns?

There can be only one status for a campaign at a time, but there are a few different statuses that are possible. You can use the different campaign statuses to determine when a campaign is ready to go or not. This can be helpful if you're still in the planning stages of your campaign and not 100% ready for subscribers to receive content from you. Using the drop down menu for each of your campaigns, you can change the status of a campaign. This article explains each of these campaign statuses and what they mean.


After you have saved your campaign, the campaign's status will remain in a "Draft" status until you change it. In order to see if your campaign is in a "Draft" status, go to your Campaigns section and look to the right of your campaign name. If there is an indication of "Draft," your campaign is not active and would not be sent to subscribers.

Draft Campaign


When a campaign is active, subscribers can be added to the campaign and begin receiving the different actions you've built onto the canvas. An active campaign can be changed to a paused status, closed status, or stopped status at any time.

Active Campaign


When a campaign is paused, new subscribers will not get added to the campaign. All current subscribers will stop receiving messages in the campaign as well. Once the campaign is reactivated, existing subscribers will continue to progress through the campaign on schedule. Subscribers that were added to your list while the campaign was paused can be added to the campaign manually. While the campaign is paused, actions like sending messages and applying or removing tags are paused, but subscribers will continue through the Wait action they are currently associated with.

Paused Campaign

Note: If the campaign is paused for longer than the total time on a Wait action, the action following the wait will take place immediately upon unpausing the campaign. If there is a send window in place, the action will take place at the next available send window after the campaign is unpaused.

If you happen to see your Campaign is paused with a notice of "Issues Found", this is typically due to having an empty "Send Message" action in your Campaign. Adding a message to the missing section of your Campaign should resolve this issue for you so you can reactivate your Campaign.


When a campaign is closed, the campaign will not allow any new subscribers to be added; however, it will still continue to the end of your actions for the subscribers already in the campaign. A closing campaign cannot be reactivated or paused; a closing campaign can only be stopped.

Closing Campaign


When a campaign is stopped, the campaign will no longer allow subscribers to join. All current subscribers in the campaign will also stop receiving messages. A stopped campaign cannot be reactivated or paused.

Stopped Campaign

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