Can I Start Subscribers on a Specific Workflow Message?

When Subscribers are added to your workflow sequences, they will start from the beginning, which enrolls them, and then proceed through any messages and actions the workflow is to take in their set sequential order, from top to bottom. Because of this, subscribers cannot be set to specific parts of a workflow. 

If a collection of subscribers need to start from a later section of your workflow sequence, they cannot skip through your existing worklfow, however, you can create an identical copy of your workflow in a separate sequence. You would then edit this new workflow, and remove all the messages earlier in the sequence that you wanted subscribers to skip. You would add your intended subscribers to this alternate, accelerated workflow so they can start from where they need to. 

Note: If your intended workflow sends date/time sensitive message series, and newer subscribers joining do not need to receive the messages they missed out on, you may be better served arranging your messages as Broadcasts. Broadcast messages can be scheduled out at specific dates and times in advance and only send once. Subscribers joining later would only receive the newest message sent and skip previous messages sent before they were added to your list.

You can make a copy of your workflow by clicking the three dots icon to the right of your existing workflow. In the menu that appears, click "Copy."


Edit the newly copied workflow to give it a new name.
In the workflow builder, hover over the workflow name and click the edit icon to change the name. Click "Done" once entered.



Then, change the trigger tag so that you can add subscribers to this version of the workflow.



From there, publish the workflow to turn it "On". You may now tag subscribers to add them to the workflow.