How do I remove a message from my Campaign?

With Campaigns, you can easily create a sequence of messages to send automatically to your subscribers when they're added to your list. You can construct your campaign by adding different actions. You can use the "Send a Message" action to send a message, the "Wait" action to add a wait time in between your messages, and the "Apply Tag" action to apply tags to your subscribers throughout the Campaign. You can make changes to the actions in your Campaigns at any time and remove any actions that you no longer want to include.

In this article, we will walk through the steps to remove a message from your campaign.

Step By Step Instructions

  1. First, hover over the Messages tab and select "Campaigns".

    Hover over Messages and click Campaigns

  2. On the Campaigns page, click on the name of the Campaign that you would like to edit.

    Click the name of the Camapaign you want to edit

  3. After you click the Campaign name, you will be brought to the Campaign editor. To remove the "Send Message" action itself, click "Remove" to the right of the subject line.

    Click Remove next to the action you would like to remove

    And that's it! You have successfully removed the action from your Campaign.

    The action will now be removed

  4. If you would like to keep the action, but remove the message associated with it, you can do this by first clicking the action to highlight it.

    Click the action to highlight it

  5. You can then edit the settings for the action from the right-hand side of the editor. Click "Remove" in the "Selected Message" box.

    Click Remove in the Settings on the right-hand side

And that's it! The "Send Message" action will still be listed as a step in your Campaign, but it will no longer have a message associated with it. You can now select another draft to add to the action.

The message will now be removed and you can choose another draft to add to the action


Note: Any changes that you make to your Campaign will only affect subscribers who haven't reached that point in the Campaign yet.

Have more questions? Submit a request
Powered by Zendesk