Knowledge Base
Answers to frequently asked questions about getting started, using, and optimizing your AWeber account.
Getting Started
- Notice from the AWeber Customer Solutions team
- How do I get started?
- How do I access AWeber on a mobile device like a phone or tablet?
- How do I login to my account?
- How can I watch a free AWeber webinar or video tutorial?
- How do I enable cookies?
Account Management
- How do I upgrade my AWeber account from Free to Plus?
- How do I backup my messages and subscribers?
- How do I set up DKIM records for my domain?
- How do I manage users in my account?
- How do I setup a buyers and prospects list?
- Why am I having trouble trying to log into my account?
Campaigns
- How can I let subscribers choose their message frequency?
- How do I add a draft message to my Campaign?
- How do I use the On Subscribe trigger with Campaigns?
- How do I use the Wait action with Campaigns?
- How can I link multiple Campaigns together?
- How do I delay my first Campaign message?
Messages
- How do I use the Drag & Drop Email Builder?
- What are Broadcast messages?
- How can I use the AI Writing Assistant to get inspiration and help write content?
- How do I send a Broadcast message to multiple lists?
- How do I send a Broadcast to part of my list (A Segment)?
- How do I add rows and columns to my message?
Subscribers
- How do I see my subscribers?
- How do I collect subscribers?
- How do I import a list of subscribers?
- How do I manage my subscribers?
- How do I see which subscribers are undeliverable?
- How do I see more details about a subscriber?
Automations
- Engagement Trigger (Definition)
- How do I add an Automation to my Campaign?
- How do I add a link clicked trigger to my Automation?
- How do I edit an Automation in my Campaign?
- How do I see what send message actions have Automations?
- How do I remove an Automation from my Campaign?
Landing Pages & Sign Up Forms
- How do I create a landing page?
- How do I customize my landing page URL?
- How do I configure my custom domain for landing pages?
- How do I create a sign up form?
- How do I allow my landing page to be copied to another AWeber account?
- How do I create custom fields?
Ecommerce
- How do I use the Ecommerce element?
- How do I view information about sales from my landing page?
- How do I connect a product to a specific Campaign?
- How do I integrate Stripe with AWeber's landing pages?
- How do I test a purchase on my landing page?
- How do I create a payment plan with the Ecommerce element?
Integrations
- How do I install the AWeber for WordPress plugin?
- How do I integrate Clickfunnels with AWeber?
- How do I import my previous Etsy buyers?
- How do I integrate PayPal with AWeber?
- How do I integrate Clickbank with AWeber?
- How do I authorize an integration?
Web Push Notifications
- What are Web Push Notifications and what value do they have?
- How do I set up Web Push Notifications?
- Which browsers support Web Push Notifications?
- What are best practices for Web Push Notifications?
- How do I move my Web Push Notification subscribers to AWeber?
- How do I remove Web Push Notifications from my website?
Reporting
- How do I see who has opened my message?
- What is a good open rate?
- How do I see who has clicked a link in my message?
- Why should I use Click Tracking?
- How do I install Email Web Analytics?
- What reports are available for my lists?
AWeber Information
- Why choose AWeber?
- How does AWeber get such good deliverability?
- What are AWeber's business hours?
- Pricing: Frequently Asked Questions
- What are AWeber's Terms Of Service?
- Is my information kept confidential?
API
- Does AWeber have an API?
- How do I get my integration featured on the "Integrations Showcase?"
- How can I update an existing subscriber via the API?
- Does AWeber have webhooks?
- How do I update a Tag through the API?
- Does AWeber throttle or rate limit API requests?
Antispam
- What is the CAN-SPAM Act?
- What is AWeber's position on Spam?
- Where can I report Spam?
- What Is Spamming?
- What are some common spamming mistakes?
- Can I post ads to newsgroups?
Customer Referral Program
- How do I login to my advocate account?
- How does AWeber's Advocate program work?
- How do I get paid?
- How do I change where I get AWeber's advocate tips?
- How is an advocate account different from a customer account?
- Does AWeber offer referral ads or banners?