Knowledge Base
Our answers to frequently asked questions about getting started, using, and optimizing your AWeber account.
API
- What is OAuth and why is it used by AWeber's API?
- How does moving a subscriber with the API affect custom fields?
- How will I know about API updates or changes?
- What is my AWeber API key?
- How do I use OAuth 1 authentication with AWeber's API?
- What kind of authentication should I use for my integration?
Getting Started
- How do I get started?
- How do I login to my account?
- What is my Login Name?
- What is a list?
- How do I navigate my list?
- How do I enable cookies?
Account Management
- How do I contact AWeber?
- How do I reset my password?
- How do I create a new list?
- Where can I get my AWeber invoices?
- How do I update my list's company branding?
- What is a List Name?
Sign Up Forms
- Sign up forms
- Which option should I choose when publishing my sign up form?
- How can I change the design of my form?
- How do I tag my sign up form?
- Can I use my own form?
- How do I get a basic, unformatted form?
Messages
- How Do I Send A Split Test To A Segment?
- How to I determine a winner for my Split Test?
- How do I unschedule a split test?
- Why would I want to split test my list?
- How do I create a split test?
- Where do I find my broadcast archive link?
Campaigns
- Why aren't my campaign messages sending?
- What is Campaigns?
- How do I get started with Campaigns?
- How do I trigger a Campaign with a Tag?
- How do I edit an existing Campaign message?
- How do I create a message for my Campaign with Campaigns?
Automations
- How do I remove a tag when someone opens my broadcast?
- How do I apply a tag when someone opens my broadcast?
- How do I trigger a campaign when someone opens my broadcast?
- How do I see what subscribers are engaged in my emails?
- How do I edit an automation in a scheduled broadcast?
- How do I remove an automation from a broadcast?
Subscribers
- How do I bulk add a tag to subscribers?
- How do I see who hasn't clicked a link in my message?
- Things to consider when changing from confirmed optin-in to single opt-in
- Can I disable confirmed opt-in for my integrations?
- How do I create a segment using tags?
- How do I select the language for my confirmation message?
Integrations
- How do I integrate Ads Workbench with AWeber?
- How do I integrate WebinarNinja with AWeber?
- How do I integrate NeverBounce with AWeber?
- How do I integrate Xverify with AWeber?
- How do I add AWeber's Sales Tracking to my Shopify order page?
- How do I integrate Zero BS CRM with AWeber?
AWeber Information
- The General Data Protection Regulation (GDPR): What is it, what is AWeber doing, and what should you do?
- How do I set up my lead magnet with AWeber?
- What is AWeber used for?
- How do I clear my AWeber cookies from my browser?
- How do I get Featured on the AWeber Partner Offers Page?
- Role Based Email Address (Definition)
Reporting
- What will happen when using snippets in my URLs?
- How do I search for specific date ranges in my Reports?
- Why are my form displays and submissions not tracking?
- How do I change how my opens and clicks are displayed?
- How do I add a report to My Dashboard?
- What are QuickStats Notifications?
Stats Mobile App
- How do I view my campaigns in the AWeber Stats app?
- How do I view an individual campaign in the AWeber Stats app?
- How can I view my subscriber's tags using the Stats App?
- How do I see day to day changes in my subscriber totals?
- What happens when I get a notification from the AWeber Stats app?
- How do I enable push notifications on the AWeber Stats app?
Atom Mobile App
- How do I log into the AWeber Atom app?
- What are the different adding options for the AWeber Atom app?
- How do I tag a subscriber with the AWeber Atom app?
- How can I add my subscribers collected offline with the AWeber Atom app?
- How do I select a list using the AWeber Atom app?
- What settings are available in the AWeber Atom app?
Curate Mobile App
- How can I use split screen on an iPad to easily create a newsletter with Curate?
- How do I schedule a message in my Curate app?
- How do I use AWeber's sticker pack extension with iOS?
- How do I fix bad images in my Curate newsletter?
- How do I keep previous content in my Curate newsletter?
- How do I reorder a curated block in my Curate newsletter?
Affiliates
- How do I receive my affiliate payments via PayPal?
- Affiliate FAQ
- How do I use a custom subdomain for my Affiliate Link?
- How do I change the minimum payment amount in my Affiliate Account?
- Can I pay for my customer account with my Affiliate Commissions?
- Affiliates
Antispam
- What is Greylisting and how does it affect my deliverability?
- Why does my from address look different?
- DMARC changes that affect email addresses
- Why was my image blocked?
- Why is my Spam Score so high (10+)?
- How do I see who complained?