Knowledge Base
Our answers to frequently asked questions about getting started, using, and optimizing your AWeber account.
API
- How can I update an existing subscriber via the API?
- How do I use Proof Key for Code Exchange (PKCE)
- What is Proof Key for Code Exchange (PKCE) and does my integration require it?
- When should a failed API request be retried?
- How do I use the out of band redirect URI?
- What OAuth 2 scopes are available for AWeber's API?
Getting Started
- How do I get started?
- How do I login to my account?
- What is my Login Name?
- What is a list?
- How do I navigate my list?
- How do I enable cookies?
Account Management
- How do I add and verify a From address in List Settings?
- What user roles are available in my account?
- How do I manage the users in my account?
- How can I switch between accounts?
- How do I set up DKIM and SPF records for my domain?
- How do I contact AWeber?
Landing Pages & Sign Up Forms
- How do I add a video to my landing page?
- How do I tag my landing page?
- How do I set up a Google Analytics ID and Facebook Pixel on my Landing Page?
- How do I change the thank you page for my landing page?
- How do I customize how my landing page appears when shared on social media sites?
- How do I publish my landing page?
Messages
- How can I personalize email greetings with dynamic email content?
- What variables can I use to create dynamic email content?
- How do I add the AWeber Image Carousel powered by AMP for email to my message?
- How will Dark Mode effect my email?
- How do I preview my AMP content before sending my message?
- How do I preview how my message will look on a mobile device?
Campaigns
- How do I migrate from a Follow Up Series to Campaigns?
- How do I convert my Follow Up Series into a Campaign?
- How do I resend a campaign message if a subscriber doesn't open it?
- How do I use tags?
- What are tags?
- What are Campaign Templates and what options are available?
Automations
- How do I remove a tag when someone opens my broadcast?
- How do I apply a tag when someone opens my broadcast?
- How do I trigger a campaign when someone opens my broadcast?
- How do I see what subscribers are engaged in my emails?
- How do I edit an automation in a scheduled broadcast?
- How do I remove an automation from a broadcast?
Subscribers
- Why are my subscribers not being added to my list?
- How do I update subscriber information through an import?
- How do I delete a subscriber from multiple lists?
- How can I view my tags?
- How do I add or remove tags in bulk?
- How do I see who hasn't clicked a link in my message?
Integrations
- How do I set up Cart Abandonment with WooCommerce?
- How do I integrate WP Quiz Pro with AWeber?
- How do I set up Cart Abandonment with Shopify?
- How do I integrate GoSchedule with AWeber?
- How do I integrate EasyWebinar with AWeber?
- How do I Integrate Payhip with AWeber?
AWeber Information
- How do I disable Enhanced Tracking Protection in Firefox?
- The General Data Protection Regulation (GDPR): What is it, what is AWeber doing, and what should you do?
- How do I set up my lead magnet with AWeber?
- What is AWeber used for?
- How do I clear my AWeber cookies from my browser?
- How do I get Featured on the AWeber Partner Offers Page?
Reporting
- What will happen when using snippets in my URLs?
- How do I search for specific date ranges in my Reports?
- Why are my form displays and submissions not tracking?
- How do I change how my opens and clicks are displayed?
- How do I add a report to My Dashboard?
- What are QuickStats Notifications?
Stats Mobile App
- How do I switch accounts in AWeber's Stats App?
- How do I login to AWeber's Stats app using my email address?
- How can I view the amount of subscribers in my Campaign?
- How do I view my campaigns in the AWeber Stats app?
- How do I view an individual campaign in the AWeber Stats app?
- How can I view my subscriber's tags using the Stats App?
Atom Mobile App
- How do I switch accounts in AWeber's Atom App?
- How do I log into the AWeber Atom app?
- What are the different adding options for the AWeber Atom app?
- How do I tag a subscriber with the AWeber Atom app?
- How can I add my subscribers collected offline with the AWeber Atom app?
- How do I select a list using the AWeber Atom app?
Curate Mobile App
- How can I share the raw HTML from a newsletter in Curate?
- How do I switch between accounts in AWeber's Curate App?
- How can I add an image to my newsletter using a URL?
- How do I login to AWeber's Curate app using my email address?
- How can I share my podcast from the Anchor app to Curate?
- How do I share a podcast episode to my Curate newsletter?
Customer Referral Program
- CJ Affiliate
- How do I receive my customer referral payments via PayPal?
- Customer Referral Program FAQ
- How do I use a custom subdomain for my referral link?
- How do I change the minimum payment amount in my Customer Referral account?
- Can I pay for my customer account with my advocate referral payments?
Antispam
- My message says it may be spoofed. Is my message safe?
- What is Greylisting and how does it affect my deliverability?
- Why does my from address look different?
- DMARC changes that affect email addresses
- Why was my image blocked?
- Why is my Spam Score so high (10+)?